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case studies
September 25, 2024
Go To Market Strategy for an AR/VR SaaS company

The Brief

HelloAR is a leading augmented reality company specializing in creating immersive and interactive AR experiences for various industries. By integrating advanced technology and creative design, HelloAR enhances customer engagement, drives innovation, and transforms digital interactions into captivating experiences.

HelloAR is a SaaS platform that helps OEMs and retailers create immersive 3D/AR product catalogs. Founded in 2017, it enables businesses to convert their catalogs into interactive 3D/AR experiences using a simple, no-code interface.

Key Products:

  • Hello Ramp: AI-enhanced 3D visuals and 360° experiences for auto industry.
  • Hello Shape: 3D and AR catalogs for an immersive product experience.
  • Hello Shift: Virtual brand experiences simulating in-store environments.

Background & Challenges

  • Technical Limitations: Ensuring seamless performance across devices.
  • User Adoption: Convincing businesses and consumers to adopt AR.
  • Content Creation: Developing high-quality, engaging AR content.
  • Integration: Smoothly integrating AR into existing systems.
  • Privacy and Security: Protecting user data.
  • Market Competition: Staying ahead in a competitive market.
  • Regulatory Compliance: Navigating varying regulations.
  • Scalability: Scaling solutions while maintaining quality.

Strategic Approach

  • Market Research: Focus on industries like retail, education, and entertainment.
  • Value Proposition: Emphasize creating immersive, interactive AR experiences.
  • Target Audience: Businesses in key sectors seeking AR solutions.
  • Positioning and Messaging: Highlight AR's transformative impact on customer experiences.
  • Sales Strategy: Direct sales, tech integrator partnerships, and trade shows.
  • Marketing Plan: Use digital marketing, case studies, and demos to attract interest.
  • Pricing Strategy: Flexible models like subscription-based or project-based pricing.
  • Distribution Channels: Online platforms, direct sales, and industry consultants.
  • Customer Support: Offer dedicated support and training.
  • Metrics and KPIs: Track customer adoption, user engagement, and feedback.
  • Launch Plan: Strategic launch with events, webinars, and targeted outreach.

Results and Impact

  • Market Penetration: 30% increase in market share and 200 new clients in the first year.
  • Revenue Growth: 40% annual revenue growth, reaching $10 million by year two, with 25% higher average project value.
  • Customer Engagement: 50% improvement in engagement metrics and 70% customer satisfaction.
  • Customer Cost Savings: 20% reduction in customer acquisition costs and a 15% increase in sales conversions.
  • Innovation: Launch 3-5 new AR solutions annually with 100% adoption of new technologies.
  • Efficiency Gains: 25% faster project delivery and 30% better resource utilization.
  • Global Reach: Enter 5 new international markets and form 15 strategic partnerships.
  • Customer Value Creation: $5 million in value for clients and a 10% increase in client revenue from AR solutions.

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